Refund Policy for Chandigarh Forest Department Website (https://chandigarhforest.gov.in/):

1. Eligibility for Refund:
   • End users who have booked permits on the Chandigarh Forest Department website are eligible for a refund under the following circumstances:
     • If the user has not visited the forest on the booked date.
     • In the event of a booking for the wrong date.
2. Refund Process:
   • Upon verification with the gate entry records, eligible users will receive a refund of the booking amount.
   • The refund process will be initiated within 5-7 days from the date of the refund request.
3. Verification Process:
   • Refunds will be processed based on gate entry records to confirm non-attendance on the booked date.
   • In the case of booking for the wrong date, users are required to notify the Forest Department for verification.
4. Refund Amount:
   • The entire booking amount, excluding any conveyance fees, will be refunded to the eligible user.
5. Refund Notification:
   • Users will be notified via email or the contact information provided during the booking process upon the approval and initiation of the refund.
6. Refund Contact Information:
   • For any refund-related queries or assistance, users can contact the Chandigarh Forest Department at refund@chandigarhforest.gov.in.
7. Policy Updates:
   • The Chandigarh Forest Department reserves the right to modify or update the refund policy. Users will be notified of any changes through the official website.
8. Cancellation Policy:
   • Please note that cancellations made after the visit to the forest on the booked date will not be eligible for a refund.

By using the Chandigarh Forest Department website and booking permits, users agree to abide by the terms and conditions outlined in this refund policy.